Tutoring鈥檚 New Game: Better Academic Results Yield Bigger Payoffs for Providers
In linking pay to student progress, participants in 鈥榦utcomes-based鈥 efforts say accountability must be a 鈥榯wo-way street.鈥
Get stories like this delivered straight to your inbox. Sign up for 社区黑料 Newsletter
Last fall, Florida’s Duval County Schools pegged 450 eighth graders who were off-track for high school algebra to take part in an ambitious new tutoring effort.
The results caused a stir among principals. By the end of April, nearly half the students did well enough on tests to skip a second year in lower-level math.
鈥淪ome of the schools we targeted typically don鈥檛 see high performance,鈥 said Jasmine Milner, the director of K-12 math in the district, which includes Jacksonville.
That鈥檚 what the district hoped when it entered into what is known as an outcomes-based contract with , which provides virtual, one-on-one sessions during the school day. The company stood to make more money for better results 鈥 as much as $750 per student more, over a base of $670, depending on the amount of progress. Proponents of the model, more common in the and industries, say it increases accountability for both providers and school districts.
鈥淚t ups the stakes for everybody to really pay attention to the data,鈥 said Brittany Miller, who leads a 10-district at Southern Education Foundation, a nonprofit focused on equity.
With that far fewer students took advantage of online tutoring than districts expected, the outcomes-based model is one way to ensure districts use public funds wisely. 鈥淚n education, we can pay for things a long time before we realize no children are participating in it,鈥 Miller said.
Facing overwhelming declines in achievement as a result of remote learning and growing pressure to show a high return on federal relief funds, more districts are taking an interest in such transactions.
Because of relief funds, districts have 鈥渂een able to make investments in public education like we’ve never been able to do before,鈥 said Scott Muri, superintendent of the Ector County Independent School District in west Texas. 鈥淚 could have done a small pilot, but even coming up with a million [dollars] to do the [tutoring] work would have been incredibly challenging.鈥
The Ector district spent $10 million in relief funds on three years of virtual tutoring, most of it going to contracts with two leading tutoring companies, FEV and Air Tutors.
But first, there was some matchmaking to do.
The district whittled down a list of 11 companies to five and set up what Lilia Nanez, the district鈥檚 associate superintendent of curriculum and instruction, called 鈥渟peed dating鈥 sessions with school principals.
FEV and Air Tutors 鈥渉it the mark because they had clear objectives for vetting and training,鈥 Nanez said during a May conference on high-dosage tutoring at Stanford University.
Like Duval, Ector was among the original four districts in the Southern Education Foundation鈥檚 project in 2022. The network has grown to 10 districts, but Miller said any district can use the organization鈥檚 , such as its template for contracts.
Since the 2021-22 school year, over 10,000 Ector students have received tutoring.
Itzel Espinoza credits the program with helping her graduate on time. Texas students must pass three of five end-of-course exams to earn a diploma, but she kept failing the Algebra I assessment.

She struggled with graphing and knowing which variables to enter into her calculator. She failed four times before the district matched her with John Villamor, an Air tutor. He found that Itzel lacked some basic understanding of fractions and order of operations.
After meeting virtually twice a week, sometimes for more than an hour, the equations began to make sense. 鈥淗e just knows how to explain it,鈥 she said. By the fifth try, she said, the test was easy. 鈥淚 knew I was going to pass.鈥
Providers say the financial incentive to boost student performance helps them prove their value to district leaders.
Outcomes-based contracting is 鈥渁 great way to get a footing into a district and make sure that the promises a provider tells in their pitch are actual deliverables,鈥 said Hasan Ali, founder and CEO of Air Tutors.

In return, he said, districts have to 鈥渄edicate energy鈥 to develop the contract, schedule tutoring sessions and follow up with students who don鈥檛 participate.
Not 鈥榯he only way鈥
One drawback of such arrangements, however, is that they don鈥檛 allow much wiggle room if a provider needs to add students, sessions or any other specifics not nailed down in the contract.
The model marks a significant shift from how districts have traditionally approached academic interventions, said tutoring experts. Officials who review bids from outside contractors don鈥檛 typically sit at the table with a district鈥檚 academic team.
Some leaders might find it too daunting to get staff from different departments to work together and could give up on tutoring efforts completely, said Kathy Bendheim, managing director of the National Student Support Accelerator, which researches high-dosage tutoring and organized the Stanford conference.
鈥淲hat I don鈥檛 want is people to think [outcomes-based contracting is] the only way to do it,鈥 she said.
On the flip side, a superintendent could say, 鈥淟et鈥檚 re-do all our contracts this way,鈥 said Liz Cohen, policy director at FutureEd, a Georgetown University think tank. She鈥檚 currently researching three tutoring efforts, including one in a district using outcomes-based tutoring.
Overall, she thinks the increased attention to contracts with outside vendors is healthy. She called districts鈥 business deals the 鈥渓east sexy and probably the most impactful way that this sausage gets made.鈥
A focus on attendance
In education, the practice is still relatively new, but many providers are following it with interest.
Kate Bauer-Jones leads Future Forward, which provides in-school tutoring for struggling readers in seven states. But many of the districts using the program are in rural areas, and she doubts they have educators with the time and expertise to manage and analyze the data in the way such contracts require.
鈥淭here are superintendents who are also running the transportation department,鈥 she said.
Districts using the approach spend a lot of time up front discussing the outcomes they want, which students they鈥檒l target and what assessments to use to measure progress.
Providers also want to know how their bottom line would be affected if students don鈥檛 show up.
Jessica Sliwerski, co-founder and CEO of Ignite! Reading, which provides in-school virtual tutoring, said her team works hard to recruit and train tutors and has literacy specialists who meet monthly with district leaders.
鈥淲hat we cannot control is student attendance,鈥 she said. 鈥淭he attendance issues post-COVID in economically depressed areas are worse than they were prior to the pandemic. This is a significant and real pain point for schools.鈥
While data from 2021-22 is not yet available, rates of doubled in several states during the 2020-21 school year. And research on pandemic recovery shows that even when students go to school, they in optional before or afterschool tutoring because of their parents鈥 schedules or lack of transportation.
To address those concerns, some districts 鈥 including the Denver Public Schools, Colorado Springs District 11 and the Uplift charter network in Texas 鈥 have included clauses in their contracts stating that if a student鈥檚 attendance in tutoring falls below 70%, the district still has to pay the provider the highest rate.
Knowing when students are more likely to participate 鈥 and what incentives they鈥檒l respond to 鈥 is part of making the arrangement work. Muri said he learned not to schedule tutoring for older students before the school day because they weren鈥檛 likely to get up any earlier for it. And some schools in Duval County purchased snow-cone and popcorn machines as an added bonus for students.
But Sliwerski said before she鈥檇 consider such a contract, she鈥檇 want to know how districts are communicating with families about the importance of coming to school every day.
The data from schools offering Ignite! Reading shows that 75% student attendance at tutoring sessions is necessary for 鈥渋ncredible results,鈥 she said. 鈥淎ccountability doesn’t scare me; I love accountability as long as it’s a two-way street.鈥
Did you use this article in your work?
We鈥檇 love to hear how 社区黑料鈥檚 reporting is helping educators, researchers, and policymakers.